State Farm® Insurance Agent John Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erin Davis
August 7, 2026
"I have received nothing but exceptional service from Tez. He has gone out of his way to help our family with coverage questions and needs. Highly recommend reaching out to him for all your insurance needs :)"
Dorothy
August 6, 2026
"Hailey is super nice and friendly answered all my questions"
Buddy
August 6, 2026
"Haley was very helpful and took care of my needs efficiently and was very knowledgeable"
Thomas Doherty
August 4, 2026
"Easy to work with and friendly staff! Great State Farm group to support you."
JD Hoover
August 4, 2026
"Haley was professional, fast, and patient with me when finding me a better rate for my car insurance. I’m now paying half of what I was with Progressive and it was an easy quick fix."
Jean Hendrix
July 13, 2026
"I'm glad to have STATE FARM AS MY INSURANCE!!!!! THANK YOU TEZ...."
"Jean, thank you for the great review!! We are lucky to have you and I'm glad Tez was able to help you. "
Jennifer York
July 2, 2026
"Everyone at the office is so easy to work with and helpful. They saved us so much money when we added our teenagers and more cars to our policy. Very appreciative to Hailey and Kristie!"
"Thank you so much for the review Jennifer! Haley and Kristie are the best and we are glad they could help you and your family. "
Fleshia Lowkie
May 15, 2026
"Haley is always very helpful. Whenever I call I hope that she answers. I enjoy talking to her and it helps that she has a sense of humor"
Eduardo A. Varona
April 28, 2026
"Gracias a Edwin Leyva conseguí una póliza aquí para dos carros jamás inesperada. Excelente. Edwin habla español, vayan directo o llamen y pregunten por él, les dará la mejor cotización. Gracias!!!!!"
"Gracias por la buena recomendacion! Estamos muy contentos que lo pudimos ayudar."
Lovette Cheeks
April 23, 2026
"Man tez at John Simmons office is one heck of an Agent. I promise I can write a book about his greatness. He is more than an just my insurance agent he is a real heartfelt understanding person. He dont even know how he brought me outta some dark days. Im so grateful for him. He makes me feel like family. Thank you Tez for always being a shining STAR. YOU NEED A BIG BONUS."
Foxsadboi (foxsadboi)
March 20, 2026
"Haley and David went above and beyond to help me today! Their quick response time and commitment to customer service helped what is usually a stressful experience at the DMV be quick and painless. Thank you guys!"
"Hey Foxsadboi, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We look forward to seeing you again soon."
Adam Clough
February 23, 2026
"I have been insured here for a few years. Love the people so much. Always on point when I have needed to get something insured quickly. Just a good place good people to do business with. They will go out of there way to make sure you got what you need. Ya it’s just insurance but it’s nice to deal with a place that treats you like family and knows exactly who you are when you call. They are all great people and especially Haley setting up my new car insurance on a holiday."
"Wow, thank you for the 5-star review, Adam! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Kevin Horton
February 17, 2026
"Perfect customer service and very welcoming personality!"
"Thanks Kevin for the great review. We are glad we were able to help you and make you feel welcome! Thanks for being a part of our office. Looking forward to helping you more in the future. "
Zade Woodruff
January 23, 2026
"I have been a customer for 6 years and they have always helped me with my issues. Would recommend. Have been hit by two progressive drivers and progressive is straight trash. Get progressive if you are a bad driver."
"Zade, thanks for the great review. Sorry you’ve had poor experiences with prior carriers but we are glad to show you how we operate and why we are the best! "
Debbanhi Rios
January 16, 2026
"Excellent service. Diana helped me throughout the entire process and answered all my questions with patience and clarity. Highly recommended."
"Thank you for your kind review of State Farm Agent John Simmons’s Team. We appreciate it!"
Melsie Ramos
January 15, 2026
"Great customer service I was able to get all of my Business and personal vehicles insured for a great price"
"Thank you so much for your kind words! We're thrilled to hear that you were able to insure all your business and personal vehicles with us at a great price. We appreciate your trust and look forward to continuing to serve you!"
Michael Turner
January 15, 2026
"Dayanne was a terrific help in guiding me through the process of both home and auto insurance. She was very patient and answered all my questions in a timely manner. I would highly recommend her."
"It’s great to know Diana was able to guide you through the home and auto insurance process and answer your questions promptly. Your recommendation means a lot to us, and we’re here to help whenever you need."
maria baker
January 15, 2026
"Shady firm.
Called to cancel policies on the 12th and got charged for it, on the 14th……State Farm is suppose to cancel all services including auto pay as stated by state farm customer service.
This firm did not do that. Disappointing.
Now I have to wait 5 days to get my money back simply because they didn’t do their job with canceling my policy the correct way.
Don’t waist your time with them.
Rather deal with ignorance that give this firm my time or day."
"Thank you for taking the time to share your concerns. We recognize that your review and Destin's review came from the same household and issue, and we want to assure you that we take your feedback seriously.
As we’ve mentioned previously, cancellations and billing are ultimately handled by State Farm, and while we submit cancellation requests promptly, there can sometimes be a brief delay before automatic payments are fully stopped. Any overpayments are refunded by State Farm according to their standard processing timelines.
We value your past loyalty and regret any frustration this situation has caused. If you would like, we remain available to review your account details together to clarify the timeline and ensure everything has been properly addressed.
Please feel free to reach out to us directly so we can assist you further."
Destin Nix
January 8, 2026
"Was a loyal customer at this firm for several years and was denied a renters policy because of a canceled claim that was never fulfilled after paying out of pocket. I find it hard to belive that you can deny someone that has never cost you a dime and paid on time."
"Thank you for your loyalty over the years. We’re sorry for any frustration caused. We never denied your renters policy but understand that you chose to cancel your policies before we could clarify the situation. We’d be happy to discuss this further if you’d like—please feel free to reach out to us directly."
Lincoln Lowe
December 19, 2025
"John Simmons was very helpful to me he gave me a good quote and help me cancel my old policy very nice guy"
"Thank you for your kind words! We’re glad to hear that John's office was able to provide you with a helpful quote and assist you in canceling your old policy. We’ll be sure to pass along your compliments. If you need any further assistance, please don’t hesitate to reach out!"
Jackeline Jimenez
December 15, 2025
"Me dieron una póliza de 125 y en solo dos meses me subió a 160.
El agente que me tocó no me contestaba los mensajes o las llamadas"
"Hola, gracias por compartir tus inquietudes con nosotros. Lamentamos cualquier frustración que esta situación haya causado. Queremos aclarar que el aumento en tu póliza se debió a que no se firmaron los documentos requeridos. Hemos intentado contactarte en varias ocasiones para resolver este asunto, pero desafortunadamente no pudimos comunicarnos contigo. Por favor, contáctanos a la brevedad para que podamos trabajar juntos en encontrar una solución. Tu satisfacción es muy importante para nosotros y estamos aquí para ayudarte.
"
Keith Gulden
December 9, 2025
"Haley was very prompt and easy to work with, all around good service."
"Hi Keith, thank you for sharing your feedback! We’re glad to hear that Haley was prompt and easy to work with. We appreciate your kind words and look forward to providing you with excellent service again soon!"
Leo&Lorri Sawyer
December 9, 2025
"During a recent review of policies I was inundated with robo calls from agencies but this guy was different. He was friendly, not pushy, patient with questions and thorough in answering. It was refreshing to have a discussion and not feel I was being talked down to. Highly recommend this guy."
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a positive experience and felt comfortable throughout the process. Providing friendly, patient, and thorough service is very important to us, and we’re glad it made a difference for you. Please don’t hesitate to reach out if you have any more questions or need assistance in the future!
"
Susan Johnson
November 7, 2025
"Edwin was wonderful. He explained exactly what he was doing to get the quote. Gave me other options and was very genuine. Nice to have someibe on the other line that u feel u can trust!!!"
"Thank you so much for your kind words! We're thrilled to hear that Edwin provided clear explanations and genuine support throughout the process. Building trust with our customers is very important to us, and we're glad Edwin was able to make you feel confident and comfortable. We appreciate your feedback and look forward to assisting you again in the future!"
Sandra Black
November 6, 2025
"Excellent customer service. They are so kind and considerate."
"Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service. Your satisfaction is our top priority, and we look forward to serving you again!"